UPDATE SEPTEMBER 29, 2026

We want to inform our members that we are once again experiencing issues with inbound calls originating from AT&T and Cricket Wireless phone services. We understand how frustrating it can be when you're unable to reach us, and we sincerely apologize for the inconvenience.

Our team is actively working with our service providers to resolve the issue as quickly as possible. 

In the meantime, if you are unable to reach us by phone, please contact us through email (info@northwesternrec.com) for assistance.

Thank you for your patience and understanding as we work to restore normal service. 

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We are aware of an issue impacting some inbound phone calls to our phone system. Beginning yesterday morning, our automated phone menu may not recognize menu selections made during calls from AT&T and Cricket Wireless. 

Calls originating from Verizon devices do not appear to be affected at this time. 

Our team is actively working with our service providers to identify and resolve the issues as quickly as possible. 

We apologize for any inconvenience and appreciate your patience.