Water Heater Service
ATTENTION: Water Heater Service is temporarily paused during the COVID-19 pandemic. Read more HERE.
UNTIL FURTHER NOTICE:
If you're experiencing issues with your water heater and are able to repair the problem yourself, please consider doing so. Here are a couple video links that can guide you through the process:
If you need immediate assistance with your water heater, please call us at 1-800-352-0014. A technician can help you over the phone or someone will schedule an appointment with you in the event of an emergency. Stay well.
When you enroll in this Load Management Program at Northwestern REC, you get...
- FREE Water Heater
- FREE 24-hour Service
1. Contact Northwestern REC at 1-800-352-0014.
2. A technician will come out to inspect your current system - when it is convenient for you.
3. Once you're signed up, a Demand Response Unit will be installed to allow the Co-op to control the electric during peaking conditions. Members only have to provide the breakers and wiring.
4. If you are switching from another heating source, or when your existing water heater needs replaced, we'll install a new one FREE.
Participants have hot water whenever they need it!
By joining the Load Management Program, you help the entire membership by controlling power costs!